Shellmenu Not Registered

If you receive a message stating "ShellMenu is Unregistered" after installing Express Send please follow the instructions below. This usually occurs if there was an issue installing Express Send or it was only half-way installed.

WINDOWS Vista / 7 Users

These directions assume you accepted the default installation options on setup.

1. If you have uninstalled Express Send try re-downloading the application (http://express.textconnects.com/files/expresssend_proxy.exe) and reinstalling it.
2. If this does not fix the error continue on.
3. Click on START and type in RUN in the search box
4. Click on the RUN application in the search results
5. Type in the following: "C:\Program Files (x86)\Express Send\expressSend.exe" /install (quotes are needed)
6. The application should now work correctly, if you are still having trouble please email support: [e-mail]

 If you are trying to completely remove Express Send.

1. Follow Steps 1-5 above to re-install Express Send
2. Go to Start - Control Panel - Uninstall A Program
3. Click on Express Send and then Uninstall
4. Open up My Computer and navigate to C:\Program Files (x86) and see if there is a folder Named "Express Send"
5. If you found no folder you are done and Express Send is completely removed, otherwise continue on.
6. Verify that the only file left in the Express Send folder is shellmenu.exe
7. If you have more than this one file please contact our support team for further assistance at [e-mail]
8. Restart your computer by hitting the start button and clicking restart
9. As the computer restarts hit the F8 key repeatedly until you see an option to start your computer in safe mode
10. Use the arrow keys to highlight "Safe Mode" then hit enter
11. Login to your computer and hit START
12. Type in RUN in the search box
13. Click on the RUN application in the search results
14. Type in the following: "C:\Program Files (x86)\Express Send\shellmenu.exe" /uninstall
15. Open up My Computer and navigate to C:\Program Files (x86)\Express Send
16. Click on shellmenu.exe and hit DELTE
17. You can now delete the Express Send folder as well (Express Send is completely removed from your computer)

WINDOWS XP / 2000 Users

These directions assume you accepted the default installation options on setup.

1. If you have uninstalled Express Send try re-downloading the application (http://express.textconnects.com/files/expresssend_proxy.exe) and reinstalling it.
2. If this does not fix the error continue on.
3. Click on START and click on RUN
4. Type in the following: "C:\Program Files\Express Send\expressSend.exe" /install (quotes are needed)
5. The application should now work correctly, if you are still having trouble please email support: [e-mail]